Madeline Reynolds   13 December, 2018

Our next update, rolling out from December 16, 2018, offers up a new reporting tool to our Enterprise customers that allows for greater access to, and visibility of, data. The Report Builder gives owners and operators using simPRO the opportunity to take an even closer look at their business data, a...

Brad Halcrow   12 December, 2018

It was in 2016 when we last visited Dan Ogden, director of D&B Electrical. He’d just moved from the garage at home to his first office space to manage a growing list of small domestic projects.

With simPRO in place, Dan was readying the business to begin going after bigger projects.

2 years on, we’ve dropped in to see Dan again. He’s now moved into an even bigger office and is handling those much larger projects, with continued growth in his sights for 2019.

Brad Halcrow   5 December, 2018

For most trade businesses there’s normally one recurring issue, an issue that can no longer be ignored, that prompts the leap from paper & spreadsheets to business management software. It’s usually either financial, operational or procedural.

For King & Martin, the issue of missing parts needed to be addressed as a matter of urgency. Losing parts meant losing money, however once they saw that simPRO could assign parts directly to a job and that price files from suppliers would be accurate and up to date - the clouds began to part.

Tony Fraser-Jones   4 December, 2018

A well organised, efficient office is a key ingredient to running a plumbing business that is both profitable and fun to own. Does your office feel chaotic? Invoices piling up? Slow paying clients? A pile of quotes? Are you reliant on one or two key people who if they moved on would cause you major headaches? Getting your office under control so you can “work on your business” can be broken down into four simple steps.

Madeline Reynolds   23 November, 2018

Our next update, rolling out from November 25, 2018, introduces the VoIP integration to our simPRO Enterprise and Service users! This integration allows our customers to make and receive phone calls in simPRO and is another exciting feature dedicated to improving workflows and bettering functionalit...

Brad Halcrow   22 November, 2018

Synergy Fire and Security are an electronics Fire & Security company founded in 2008 by Steve Trassari and Gerard Ashelford. We interviewed the 2 directors along with Business Manager Emma Higgins, who has been with the company since the beginning, playing an active role in integrating simPRO into the business.

Madeline Reynolds   9 November, 2018

With the global population climbing ever higher, and technology continuing to advance, the market for trade service businesses is experiencing fantastic levels of growth. As it expands however, many owners and operators in this sector may find their business models unable to keep up, and staff struggling to meet customer demand and expectation.

Madeline Reynolds   9 November, 2018

Our next update, rolling out from November 11, 2018, introduces project tasks to the Activity Timeline for our Enterprise users and gives them more control over use of the Quote and Sales module in simPRO Mobile. Additionally, we’ve also gotten out the insect repellent, eliminated a few bugs, and introduced some operational improvements in Enterprise.

Madeline Reynolds   8 November, 2018

SMS messages are a technological feat not uncommon by any means to the thriving digital world around us. However, with a read rate of nearly 100%, what does sometimes seem lost on trade contracting businesses is the value of this simple service when it comes to improving ease of communication.

Brad Halcrow   31 October, 2018

Independent Locksmiths & Security was started in 1971 by Michael McGovern in the traditional man-in-a-van style, with partner Stephanie taking care of customer calls and invoicing at home.

Today however, the family-run organisation employs 64 staff and is leading the security industry through their development of several brands under the one roof - bringing state of the art technology to the security trade in Australia.

This is their story.