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Enabling IoT for your simPRO-powered business

Curtis Thomson   20 June, 2018

In a series of articles I have talked about IoT and the massive potential it holds for field service businesses, as well as what to do in order to start preparing your business for IoT.

How to prepare your field service business for IoT

Curtis Thomson   5 June, 2018

IoT is something I have been talking about a lot lately and am pretty excited about it. In fact, most people that get it and see its potential are excited about this new wave of disruption. However, when I speak with most people, there doesn’t seem to be a very strong understanding of what the IoT is and what its implications are. It’s very easy to write it off as another buzzword that gets analysts excited, but if you’re not learning you are missing out on earnings.

Security of Payment: Your Biggest Power Tool

Fionna Reid   9 October, 2017

Security of Payment legislation was designed to give subcontractors and trade contractors (‘subcontractors’) the power to enforce non-payment quickly and to deal with disputes quickly out of court.  The reasoning behind the legislation is that subcontractors basically funded the construction process, usually paying for the materials and labour for the work well before the subcontractors themselves were paid.  As a result, the payers (builders and owners) higher up the contractual chain used the subcontractors as interest free finance.

Machine Learning in Field Service

Curtis Thomson   10 July, 2017

Machine learning has the power to change how we look at field service – what it means to contractors and customers alike.

How to use downtime to increase productivity

Brad Halcrow   5 July, 2017

Widely regarded as our most treasured commodity, time is one of those things that can’t be controlled, yet despite it’s value, we don’t spend near enough energy learning to manage it well, nor do we understand the finer nuances of getting the most from our time in order to become a well rounded human. Instead we pride ourselves on remaining in the default state of busy. Busy may not be such a bad thing, if it wasn’t so potentially counter productive.

It may well be that the answer to the ‘busy trap’ is not what you think.

3 examples of how forward thinking business owners eliminated manual data entry

Inbal Steinberg   28 June, 2017

simPRO is a powerful tool that revolutionises how businesses track, schedule, bill and analyse their jobs. Sometimes, however, a bridge needs to built to communicate with third-party applications or existing infrastructure.

‘Bridges’ between software applications are called integrations, and they are built using APIs (Application Programming Interface).

In this article, we’ve shared three examples of how smart businesses chose to streamline their workflow using the simPRO API.

A comprehensive guide to Customer Relationship Management systems. Pt.1

Hari Iyer   18 May, 2017

There comes a time in every business journey when you can’t just sit around patiently waiting for business to knock on the door. Often you’ll need to be more proactive in order to bring more business through. When it’s time to go out and get more business, one of the greatest tools you can call upon is a well-functioning Customer Relationship Management system.

Avoid Unfair Dismissal: Probationary Periods

Campbell Fisher   21 February, 2017

What is a probationary period?

When a new employee starts work, as an employer, you are entitled to put that person on ‘probation’. Once that person has begun their probation period the risks involved with employee termination significantly decrease.

The simPRO customer journey

Hari Iyer   11 January, 2017

We’ve all heard about the simPRO journey, which is all about streamlining your business processes so you can get time for a life outside the business. To achieve the simPRO journey as a business owner, one of the first steps is to set up your business processes in a way that ensures consistent and quality customer service at every single interaction.

Doing away with the paperwork once and for all

Master Plumbers, Gasfitters & Drainlayers NZ Inc   5 December, 2016

By getting smart with new technologies, your trades business can improve its bottom line.