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simPRO NZ Leadership Team

Learn more about our leadership team

NZ Leadership Team

Richard Pratley

Richard Pratley - General Manager

Richard is an experienced electrical industry executive with more than 20 years in the electrical technology, value-add service and solutions delivery markets.

As General Manager, Richard is tasked with overseeing the growth and major expansion of simPRO Software in New Zealand. An advocate of cloud-based software solutions, Richard has successfully implemented simPRO Software into large projects and field service operations in the country.

Libby Tetley Headshot

Libby Tetley - Administration Manager

As the Administration Manager for New Zealand, Libby manages the financial and administration team and ensures the office runs efficiently and effectively, and is responsible for simPRO NZ’s financials, HR administration, quality assurance, compliance and support.

Libby started with simPRO in January 2015 as Operations Coordinator. Prior to simPRO, Libby worked with the University of Auckland on a research project, and also gained experience as Customer Services Manager for a computer hardware company.

Melinda Harvey Headshot

Melinda Harvey - Customer Success Manager

Melinda is the Customer Success Manager for New Zealand, working alongside our Customer Support Team.

Melinda's goal is to ensure simPRO clients are making the most of the software, so they can achieve greater productivity, profitability and efficiency in their businesses.

Prior to joining simPRO, Melinda was a Business Manager for a New Zealand-based residential lighting company.

Tim Sytnik Headshot

Tim Sytnik - Implementation and Projects Consultant

Tim is the Implementation and Projects Consultant for New Zealand. He is an experienced facilitator with an excellent understanding of the business processes, data workflows and change management required to deliver collaborative information systems and project management. Tim is passionate about innovation, change and forefront technology.

In his role, Tim is responsible for solving complex business problems by tailoring, implementing and customising our software. This has seen Tim develop business acumen skills around stakeholder management and engagement in functional relationship management with key personnel.

Jennifer Hsu Headshot

Jennifer Hsu - Marketing Manager

As Marketing Manager, Jennifer is responsible for the development and implementation of local marketing and communication strategies to grow simPRO Software’s presence within New Zealand.

With a diverse marketing background in the retail, trade, arts and not-for-profit sectors, Jennifer brings an adaptable and fresh-eyes approach to simPRO Software’s marketing mix.